Professional, helpful, efficient, friendly and reliable
Service excellence is a combination of people, processes and systems.
At Grosvenor Leasing we invest significantly in all three. Consequently, the efficiencies across every facet of our business enable our experienced, friendly customer service teams to work closely with clients, talk on first name terms and work extremely hard for them.
But don’t take our word for it. Why not talk to some of our customers? Or speak with Nicky Johnson, customer services director, who has been driving up standards in the contract hire and fleet management sector for more than two decades.
In our latest annual customer survey, 94% of customers rated us as excellent or good as their fleet funding and management provider.
When asked to describe our service, the words used most were professional, helpful, efficient, friendly and reliable.
Customers expect first class service. At Grosvenor Leasing this comes as standard.